Return products

(A) Return the wrong product

If the product that you supplied is incorrect (ie not the product of your order) you can return it back to us within ten (10) days of receipt of.
H product return is made after a telephone conversation on the phone +306983355736 (9 am-2pm & 5pm am-8pm Monday to Friday and 9am am-2pm Saturday).

(B) Right of withdrawal

According to the Consumer Protection Act (N. 2251/1994) have the right to return the product within fourteen (14) days of receipt of. The product return is only accepted if the product is in its original condition. In any case, the return costs shall be borne by the customer.
To return product, you are required to follow the procedure described above in paragraph (a).
In any case we recommend that you return the product by registered mail with a declared value of the actual value of the product, so as to avoid the risk of theft, damage or loss of your package.

(C) Return defective product

In cases of defective products, provided that the period of 14 days has not expired shall be returned to the process described in paragraph (a).

(D) Order Cancellation.

If you want to cancel an order please contact us (within two hours) from the time of order by sending an email to [email protected]. After the cancellation of your order you will receive relevant email confirming the cancellation.

(E) Reimbursement

In case of returning the product will become your refund within 30 days of receipt of product from our company, if the product is unused and accompanied by the sales receipt. For your better and faster service should before shipping to contact us by phone at +306983355736 or send e-mail to info@melivelos.gr .